Refund Policy

Refunds, Cancellations, and Billing Review

Last updated: March 31, 2026

I. Scope of Application

This policy applies to all paid purchases within The Book Flow ecosystem, including premium access tiers and commercial promotional services.

II. Premium Subscriptions

Subscribers may cancel automatic renewal at any time. Access remains active until the end of the current billing period.

Refund Review

Requests are reviewed case by case and are typically reserved for technical issues or billing errors. Please contact thebookflowclub728@gmail.com with your receipt details.

III. Promotional Services

Because promotional services involve custom work and scheduling, transactions are generally final once production has begun. Cancellations requested before curation begins may be eligible for a full refund.

IV. Non-Refundable Situations

  • Books that have already been promoted through our channels.
  • Subscriptions that have been substantially used during the billing cycle.
  • Charges currently under external dispute or mediation.

Support

For complex billing inquiries, our curators are available through the Support Center.